Restaurant Shift Supervisor
$31,200–$31,200 year
On-siteAlbert Lea, Minnesota, United States
Job Summary
Greet, seat, and serve all guests while ensuring proper resolution of complaints and handling cash, credit card, and gift card transactions. Monitor facility equipment, enforce safety and sanitation protocols, and verify food temperatures during hot and cold handling to prevent foodborne illness. Train shift staff, verify menu item preparation standards, and communicate with the Manager on Duty regarding product or service deficiencies. Anticipate and correct system breakdowns to maintain maximum guest satisfaction and control unit sales and profits through consistent performance.
Required Qualifications
- Basic skills such as sanitation, safety, and customer service
- Trustworthy; can be relied upon to deal with payment of guest checks and operate cash register
- Must be able to communicate clearly
- Must be able to coordinate multiple tasks simultaneously
- Must have high level of mobility/flexibility
- Must be able to work irregular hours under heavy stress/pressure during peak times
- Must possess a high level of coordination
- Must lift and carry serving trays weight up to 20 pounds for distances up to 30 feet
- Must be able to fit through an opening 30" wide
- Requires frequent reaching, bending, pushing and pulling
- Requires continual standing and walking
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