Restaurant Shift Supervisor
$34,946–$34,946 year
On-site · Charlotte, North Carolina, United States or North Carolina, United States
Job Summary
Shift Supervisor at MOD leading restaurant operations during scheduled shifts, training new hires, supporting program rollouts and standards, guiding the squad to ensure excellent guest experiences, and serving as a leadership presence to drive smooth operations. Responsibilities include deployment of team, training and mentoring, maintaining operating systems and equipment (including online ordering, catering, fundraising, and customer review systems), ensuring food safety, addressing guest concerns, managing cash within the shift, inventory and ordering duties, and adherence to opening/midday/closing checklists. Requires 1+ year of customer service or restaurant experience, mentoring/training ability, 18+ years old, and the ability to obtain required food safety/alcohol certifications within 30 days, with availability to work at least 18 hours per week across 3 shifts.
Required Qualifications
- Minimum of one (1) year of customer service or restaurant experience
- Demonstrated success as a mentor, trainer, or informal leader
- Must be at least 18 years old
- Must obtain a food safety certification and/or alcohol beverage certification within 30 days of start date or sooner where required by law
- Proficient in written and oral communication
- Ability to work a minimum of 3 shifts and 18 hours per week including peak demand hours
- Ability to follow and enforce processes and standards; coaching in a compassionate manner
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