Restaurant Server PT
On-siteCarolina, Carolina, Puerto Rico
Job Summary
Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. Receive and deliver food and beverage orders and collect payment. Pre-bus tables removing soiled dishes after each course and breakdown trays of soiled dishes and linen in the dishroom. Perform cashiering functions by closing checks and preparing end of shift paperwork. Ensure tables and side stands are kept stocked, tidy, and clean while keeping all beverages at least 3⁄4 full. Consistently upsell food, beverage, and promotional items to guests. Maintain regular attendance, comply with hotel standards, and perform other duties as requested by management.
Required Qualifications
- High School diploma or equivalent
- experience in a hotel or a related field
- Flexible and long hours
- Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
- Ability to stand during entire shift
- Must be able to maneuver throughout the dining area while carrying full trays of food & beverages
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
- Maintain a friendly and warm demeanor at all times
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.