Restaurant Server PM - Hotel Cleveland, Autograph Collection

Greet guests warmly and professionally, guiding them through a high-end dining experience from arrival to departure. Demonstrate thorough knowledge of the menu, including ingredients, preparation methods, allergens, and seasonal changes. Offer thoughtful recommendations for food and beverage pairings, including wine, cocktails, and non-alcoholic options. Properly open, present, and pour wine according to fine dining standards while following responsible alcohol service guidelines. Execute fine dining service techniques, including tableside service, coursed meals, and proper plate presentation. Accurately take and deliver orders following timing and coursing standards. Collaborate closely with kitchen and bar teams to ensure seamless service flow. Maintain impeccable table maintenance, including clearing, resetting, and crumb service. Anticipate guest needs and provide unobtrusive, attentive service throughout the meal. Handle guest concerns or special requests with discretion, empathy, and urgency. Follow all restaurant policies, service standards, and safety regulations. Support team members and contribute to a culture of excellence. Flexible schedule, including evenings, weekends, and holidays.