Restaurant Server
On-siteCharlotte, North Carolina, United States
Charlotte, North Carolina, United StatesOn-siteFull Time
Full Time
Job Summary
Provide courteous, prompt service to guests by adhering to Emily's Steps of Service and personalizing experiences through menu knowledge and dietary restriction communication. Enter orders accurately into the Toast POS system and perform opening and closing duties while maintaining a clean environment. Manage guest requests, including alcohol service, and uphold safety policies and company procedures in a fast-paced setting. Requires one year of serving experience, cash handling skills, and the ability to lift up to 25 lbs. Full-time and part-time positions available with flexible scheduling.
Required Qualifications
- Minimum 1-year serving experience in a high-volume restaurant operation
- Prior related experience requiring excellent customer service, cash handling, service recovery and problem-solving skills
- Understands how to responsibly serve alcohol to restaurant guests
- Ability to work in a fast-paced environment while managing the needs of guests
- Ability to work cohesively with co-workers throughout the restaurant
- Ability to work a flexible schedule
- Ability to lift, carry, push, pull and place objects weighing up to 25 lbs. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift
Desired Qualifications
- Full knowledge of menu and beverage offerings
- Possess a passion for hospitality and a love of the food & beverage industry
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