Restaurant Operations Director The Residence at Paine Estate
$70,000–$94,000 year
On-siteWayland, Massachusetts, United States
Job Summary
Plan, organize, and direct restaurant operations and staffing for the kitchen and dining services to deliver a high-quality dining program to residents. Develop and implement policies for food preparation and service, manage labor, occupancy, and expenses while meeting P&L commitments. Interview, hire, train, and supervise culinary staff; ensure compliance with health, safety, and sanitation codes. Forecast operational budgets, maintain vendor standards, and execute seasonal menus. Represent the community to potential residents and families to support occupancy growth. Work evenings, weekends, and holidays with 24-hour telephone accessibility.
Required Qualifications
- Full knowledge of local and state health and sanitation and safety codes
- Serve Safe Certified
- Demonstrates proficiency in food handling, preparation, cooking, service and operation of all kitchen equipment
- Provides direction to staff, promotes shared responsibility in identifying developmental needs and opportunities, creates plans or training to address opportunities, obtains needed resources and follows through to achieve developmental goals
- Performs budget analysis and control
- Demonstrates proficiency in basic software applications
- Writes and executes a menu for each season
- Responsible for dining room set-up and proper table arrangement
- Maintain high standards of display of food around the community common areas
- Leadership: Able to maintain high associate satisfaction, interview and hire qualified culinary staff, training of new hires and monthly on-going training, and planning and preparation and execution of community and sales related events
- Exhibits judgment in leading others to meet worthwhile objectives
- Able to take action in solving problems while exhibiting judgment and a realistic understanding of the issues
- Able to use reason, even when dealing with emotional topics
- The resolve to set challenging goals and the commitment and persistence to achieve them in the face of obstacles
- Able to clearly present information to the Executive Director, managers, and frontline staff
- Maintain culinary service satisfaction levels
- Ensure front of the house and back of the housework closely together to deliver a food product that exceeds the residents and our guests expectations
- Able to relate to routine operations in a manner that is consistent with existing solutions to problems
- Conforms to and communicates established policies and procedures
- Logs work activities and keep accurate work records
- Reviews QA standards and ensures all systems are in place and maintained
- Delegate tasks to all staff so that the kitchen and restaurant areas are maintained at the highest levels of cleanliness and quality at all times
- Builds and maintains productive, work-focused relationships with team, residents, and their families
- Works closely with Sales and Marketing Directors and community staff to market the community
- Ensures kitchen and dining room first impressions are maintained at all times
- Able to work with people in such a manner as to build high morale and group commitments to goals and objectives
- Work with local charities to promote LCB Senior Living and benefit the community
- Ability to work evenings weekends and has telephone accessibility 24 hours a day
Desired Qualifications
- A Culinary degree and/or Certified Dietary Manager (CDM)
- A minimum of 5-7 years food service management
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