Restaurant Manager - Winthrop Center
$70,000–$80,000 year
On-siteMa, North Region, Republic of Cameroon
Job Summary
Lead daily front-of-house operations and maintain exceptional service standards by being an active presence during service, supporting staff, and engaging with guests. Deliver memorable guest experiences by anticipating needs and resolving concerns with professionalism. Coach, mentor, and develop front-of-house team members through ongoing training, conducting daily pre-shift meetings to prepare the team. Assist with recruiting, interviewing, and onboarding new hires while partnering with the General Manager and culinary team to ensure seamless communication. Uphold sanitation, food safety, and health department standards while supporting employee performance management and fostering a positive workplace culture. Identify opportunities to elevate the guest experience within Boston's iconic Winthrop Center tower.
Required Qualifications
- Two or more years of management experience in an upscale, luxury, or high-volume restaurant
- Food Protection Certification (required)
- Open availability, including evenings, weekends, and holidays
Desired Qualifications
- A genuine passion for hospitality and guest service
- Outstanding leadership, communication, and interpersonal skills
- The ability to motivate, coach, and develop high-performing teams
- Strong organizational skills with the ability to multitask in a fast-paced environment
- Experience using Microsoft Office and restaurant technology platforms
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