Restaurant Manager
$65,000–$70,000 year
On-siteMemphis, Tennessee, United States
Job Summary
Oversee daily front-of-house and back-of-house operations, maintaining service excellence and monitoring product quality, vendor relationships, and compliance with sanitation and safety regulations. Recruit, hire, and onboard top talent while training and mentoring employees in customer service best practices and operational excellence. Monitor restaurant revenue and expenses to ensure profitability, create detailed financial reports, and develop marketing strategies to increase guest traffic. Handle guest concerns with professionalism, uphold THE ONE GROUP's brand image, and foster a collaborative, high-energy work environment. Full-time role with up to 10% performance-based bonuses, medical, dental, and vision insurance, plus a 401(k) plan.
Required Qualifications
- Proven leadership experience as a Restaurant Manager, General Manager, or Hospitality Manager
- Strong customer service background with a focus on guest experience and operational excellence
- Extensive food and beverage knowledge, with the ability to educate staff on menus and ingredients
- Familiarity with restaurant management software (OpenTable, Avero, POS systems, etc.)
- Strong leadership, communication, and problem-solving skills
- Acute financial management skills, with experience handling budgets and P&L reports
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