Restaurant Manager - Sports & Social
On-siteCary, North Carolina, United States
Job Summary
Ensure compliance with service standards, health regulations, and local laws while supervising daily operations of food and beverage outlets. Plan work schedules, enforce policies, and train staff to greet guests, resolve complaints, and execute service recovery. Monitor performance via guest feedback and financial results, initiating corrective actions as needed. Achieve budgeted revenues, control labor and expense costs, and maintain inventory security and equipment functionality. Assist in developing marketing programs, new menus, and special events to drive sales and patronage.
Required Qualifications
- High school diploma or equivalent
- At least 1-2 years restaurant management experience in a full service restaurant/nightclub or similar setting
- Must speak fluent English
- Communication skills
- Reading and writing abilities
- Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances
- Problem solving, reasoning, motivating, organizational and training abilities
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
- Ability to carry or lift items weighing up to 75 pounds
- Ability to move about the outlet(s) safely and efficiently
- Ability to handle food, objects, products and utensils
- Ability to bend, stoop, and kneel
Desired Qualifications
- Hospitality Management Degree
- Some college
- Other languages
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