Restaurant Manager (Spanish Resto)
On-siteMabalacat City, Central Luzon, Philippines
Job Summary
Manage and control day-to-day restaurant operations, ensuring consistent food and beverage standards through close collaboration with the outlet chef. Drive revenue growth by planning promotional strategies, preparing comprehensive marketing plans, and analyzing budget variations to maximize costs against revenues. Oversee human resources by recruiting staff, managing schedules, conducting training sessions, and resolving disputes while maintaining positive relationships across departments. Monitor occupational health and safety protocols, including HACCP guidelines and emergency procedures, to ensure a secure environment for guests and patrons. Handle customer queries, feedback, and complaints with professional demeanor, while adhering to all company policies and reporting immediately to superiors on any unusual matters.
Required Qualifications
- Experience in managing restaurant operations
- Experience in human resource management
- Experience in financial responsibilities
- Knowledge of Occupational Health and Safety
- Ability to ensure food and beverage standards are consistent and of high quality
- Ability to plan, prepare proposals, ideas, and suggestions for promotional and marketing aspects
- Ability to prepare and submit a comprehensive marketing plan
- Ability to control shift briefing
- Ability to establish professional business rapport with regular guests and patrons
- Ability to offer warm, courteous service
- Ability to ensure VIP recognition is implemented
- Ability to prepare monthly reports
- Ability to conduct monthly meetings for performance, problem solving, and business development
- Ability to ensure outlet staff are well groomed
- Knowledge of hotel guidelines on personal appearance
- Ability to identify training needs
- Ability to conduct training sessions
- Ability to attend departmental meetings and briefings
- Competence in managing the entire bar operation
- Ability to handle customers queries, feedback and complaints
- Ability to produce efficient work schedule in line with local labor code
- Ability to report for duty punctually
- Ability to maintain a good working relationship with colleagues and all other departments
- Complete understanding of the hotels policy relating department
- Ability to maintain a high standard of personal appearance and hygiene
- Complete understanding of the employee's code of conduct
- Ability to adhere to the rules contained within
- Ability to maintain positive relationships with Departmental and Hotel colleagues
- Ability to maintain a positive attitude and disposition
- Ability to participate in the regular evacuation drill procedure
- Ability to keep immediate superior promptly and fully informed of all problems or unusual matters of significance
- Ability to adhere to environmentally friendly practices such as: reduce waste, recycle when possible and reuse whenever applicable
- Ability to be a role model of the Company that would be aligned with the Company Standards, Code of Discipline and Policy and Procedures
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