Restaurant Manager-OEM
On-siteAllentown, Pennsylvania, United States
Allentown, Pennsylvania, United StatesOn-siteFull TimeHigh School Or EquivalentMedium
Full TimeHigh School Or EquivalentMedium
Job Summary
Oversee daily restaurant operations, leading front-of-house staff through scheduling, training, and performance evaluations to ensure exceptional guest experiences. Manage reservations, table flow, and inventory while monitoring food safety, sanitation, and cost controls. Process sales reports, handle cash deposits, and collaborate with culinary and hotel departments to execute promotions and special events. Complete opening and closing procedures while adhering to emergency protocols. Full-time role with flexible schedules including evenings, weekends, and holidays.
Required Qualifications
- High school diploma or equivalent
- Availability to work flexible schedules, including evenings, weekends, and holidays
- Ability to lift up to 50 pounds
- Ability to stand and walk for extended periods
- Ability to bend, reach, push, pull, and carry
- Experience with POS systems
- Basic computer proficiency
- Ability to manage multiple priorities in a fast-paced environment
- Strong organizational skills
- Problem-solving skills
- Time management skills
- Basic financial and accounting knowledge
- Knowledge of cash handling procedures
Desired Qualifications
- Associate's or bachelor's degree in Hospitality Management, Business, or a related field
- Previous restaurant management or hospitality leadership experience
- Strong leadership skills
- Guest service skills
- Team-building skills
- Excellent verbal communication skills
- Excellent written communication skills
- Knowledge of restaurant operations
- Knowledge of food and beverage service
- Knowledge of inventory management
- Knowledge of cost controls
- Experience with food safety practices
- Knowledge of sanitation requirements
- Ability to address guest concerns
- Ability to resolve complaints promptly
- Ability to create memorable dining experiences
- Ability to manage reservations
- Ability to manage seating
- Ability to manage table flow
- Ability to maximize efficiency
- Ability to increase guest engagement
- Ability to increase revenue
- Ability to implement promotions
- Ability to implement special events
- Ability to implement seasonal offerings
- Ability to complete opening procedures
- Ability to complete closing procedures
- Ability to follow emergency procedures
- Ability to provide leadership during emergency situations
- Ability to ensure safety of guests
- Ability to ensure safety of team members
- Ability to work in dining room environments
- Ability to work in kitchen environments
- Ability to work in environments with heat exposure
- Ability to work in environments with noise exposure
- Ability to work in environments with cleaning chemical exposure
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