Restaurant Manager
$63,000–$75,000 year
On-siteWestwood, Massachusetts, United States
Job Summary
Oversee all hourly positions and ensure the restaurant remains fully staffed while managing shift-to-shift labor adjustments to protect the guest experience. Interview, train, counsel, and coach staff, ensuring all development materials and schedules are followed. Clearly communicate with team members, maintain a harassment-free environment, and achieve budgeted sales and profit goals. Ensure all laws, regulations, and guidelines are followed while maintaining operational excellence and a welcoming atmosphere for patrons and employees. Coordinate staff effectively and resolve guest issues with excellent problem-solving skills.
Required Qualifications
- Previous experience in a FULL SERVICE restaurant as a manager
- Extensive food and beverage knowledge, and the ability to remember and recall ingredients and dishes to inform customers and wait staff
- Great leadership skills
- Familiarity with restaurant management software
- Demonstrated ability to coordinate a staff
- Exhibits a neat, clean, and professional image at all times
- Genuinely hospitable, warm, sensitive, and polite to our Guests
- Excellent problem resolution/Guest recovery skills
- Attention to detail/organized
- Able to work while standing and moving at a rapid pace for 10 hours as the job requires
- Dependable, trustworthy
- Team player
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