Restaurant Manager- Newcastle OnRoute
$49,300–$69,000 year
On-site · Newcastle Village, Ontario, Canada
Job Summary
Oversee day-to-day operations and drive brand performance for the assigned ONroute brand at Newcastle travel plazas. Lead inventory and ordering processes, schedule and manage the brand’s hourly team, hire/train/develop staff, and uphold health & safety, audit, and customer-service standards. Act as Manager-in-Charge when the General Manager or Associate General Manager are not present, ensuring adherence to franchise standards, budget targets, and Ontario regulations. Collaborate with the plaza team to meet sales, cost, and quality goals, monitor food cost and waste, and implement corrective action plans. Maintain data in inventory systems, manage audits (brand, MTO, mystery shop, health department), and ensure effective communication and employee relations across the team.
Required Qualifications
- Requires 3-5 years of experience as a Supervisor or Manager in high volume food and beverage or merchandise operations and/or other related management experience
- Experience with POS Systems
- Microsoft Office (Word, Excel, Outlook)
- Ability to lead by example and dedicated to training, coaching and developing your team to deliver results
- Demonstrated exceptional customer experience focus
- Strong interpersonal and collaborative skills with excellent communication skills and approachability
- Sound operational experience and knowledge within the fast-food/food service industry
- Must have reliable transportation to get to and from the plaza
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