Restaurant Manager - Midtown West - OPEN CALL - Thursday Aug 20th
$80,000–$80,000 year
On-siteNew York City, New York, United States or New York, United States
Job Summary
Oversee daily front-of-house operations in a high-volume Irish restaurant and bar, driving service standards and ensuring consistent guest satisfaction. Recruit, train, and coach front-of-house team members while managing staffing, scheduling, and floor plans. Monitor labor, sales, and operational performance to support profitability, while handling guest concerns and service recovery professionally. Assist with inventory, ordering, cash handling, and cost controls, maintaining cleanliness, safety, and compliance standards. Collaborate closely with kitchen and bar teams to ensure seamless service during peak periods and private events. Lead by example to foster a positive, accountable team culture.
Required Qualifications
- Proven experience as a Restaurant Manager, Assistant General Manager, or strong FOH leader
- Experience in an upscale, high-volume restaurant, bar, hotel, or hospitality environment
- Strong leadership and team-development skills
- Excellent communication and organizational abilities
- High standards for service, presentation, and professionalism
- Strong understanding of labor management, guest recovery, and restaurant operations
- Ability to remain calm, organized, and solution-focused under pressure
- A hands-on management style and willingness to lead from the floor
- Passion for hospitality and creating exceptional guest experiences
- Flexible availability, including nights, weekends, holidays, and peak service periods
- A genuine desire to grow with the business and take on increasing responsibility
Desired Qualifications
- Toast experience strongly preferred
- TripleSeat experience is a plus
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