Restaurant Manager
$55–$65,000 year
On-siteSmithtown, New York, United States
Job Summary
Manage the overall restaurant operation according to Dunkin' Donuts standards while developing a dedicated team through coaching, feedback, and effective communication. Hire, train, and develop staff to meet guest and business needs, ensuring Brand standards and systems are executed daily. Drive profitability by controlling labor and food costs, analyzing business results to set goals, and implementing marketing initiatives. Prioritize guest satisfaction by modeling exceptional service and empowering the team to solve problems. Complete all required training including ServSafe® certification and ensure safety through preventative maintenance and cleanliness.
Required Qualifications
- Able to clearly express oneself verbally and in writing (English)
- Math and financial management
- Restaurant, retail, or supervisory experience
- At least 18 years of age (where applicable)
- High school diploma
- Guest Focus – anticipate and understand guests' needs and exceed their expectations
- Passion for Results – set compelling targets and deliver on commitments
- Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment
- Building Effective Teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team
- Conflict Management – use interpersonal skills to confront tough issues and resolve disagreements constructively
- Developing Direct Reports and Others – provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals
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