Restaurant Manager
On-site · Sioux Falls, South Dakota, United States
Sioux Falls, South Dakota, United StatesOn-siteFull TimeMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Restaurant Manager responsible for guest relations, HR functions (recruitment, orientation, training, scheduling, performance management), staff development and supervision, ensuring timely service, food quality, safety and cleanliness standards, handling guest complaints, overseeing front-of-house communications, event support, and leveraging POS systems while maintaining service excellence and hospitality culture.
Required Qualifications
- High school diploma or GED
- 3 years of experience, supervisory experience; including alcoholic beverage service
- Experience managing POS systems and daily cash controls
- Operational knowledge of the cash register, cash handling procedures and reconciliation of multiple cash banks and reports
- Strong customer service experience, knowledge of customer service techniques and high quality consciousness
- Ability to supervise and motivate others while acting as a role model, knowledge of supervisory practices and procedures
- Effective communication, problem solving, planning, organizational, and creative skills; desire to contribute with innovative ideas
- Manages time effectively and prioritizes tasks for efficient service
- Ability to delegate tasks effectively
- Ability to work independently as well as in a team
- Demonstrates good judgment and decision making skills
- Ability to multi-task as well as stay on task and concentrate with constant interruptions
- Conformity to the highest standards of personal integrity and ethical behavior
- Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint
- Knowledge of Aloha, Compeat, Tripleseat and Hotschedules a plus
- ServSafe or Department of Health certification a plus
- Position Type/Expected Hours of Work: salaried, exempt from overtime, 50 hour week with varying hours
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