Restaurant General Manager
$60,000–$70,000 year
On-siteBrooklyn Park, Minnesota, United States or Brooklyn Park, Maryland, United States
Job Summary
Directly supervise Associate General Managers and hourly crew to ensure the restaurant meets annual operating plans and profit margin targets. Maintain fast, accurate service and consistent product quality by resolving customer complaints, enforcing food safety standards, and monitoring inventory and order fulfillment. Develop and train management staff, oversee hiring decisions, and manage performance reviews while establishing and tracking speed with service goals. Coordinate weekly schedules, handle employee relations issues, and lead vendor interface for CAPEX requests.
Required Qualifications
- High school diploma or GED
- Supervisory experience in either a food service or retail environment
- Demonstrates ability to maintain financial controls and coach and train hourly employees
- Proven ability to drive customer satisfaction, financial performance and employee satisfaction
- Delivers Excellence in Customer Service
- Team Leadership
- Business Savvy
- Team Development
- Restaurant Operations
- Technically proficient in all aspects of food preparation, production and delivery
- Displays detailed knowledge of all key food handling/food safety procedures
- Familiar with basic restaurant equipment troubleshooting
- Displays detailed knowledge of all company product standards
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