Restaurant General Manager
$60,000–$68,640 year
On-siteWaterford, Connecticut, United States or Southington, Connecticut, United States
Job Summary
Lead and develop Restaurant Managers, Shift Leaders, and team members while fostering a positive, high-performance work environment and building future leaders. Oversee daily operations including staffing, scheduling, onboarding, training, and ensuring compliance with food safety and operational standards. Deliver exceptional guest experiences by modeling service standards, monitoring satisfaction metrics, and resolving concerns quickly. Manage financial performance by controlling labor, inventory, and operating costs while adjusting staffing based on sales trends. Drive success through community engagement, local marketing, and continuous operational improvement. Requires 1-2 years of GM experience and flexibility for nights, weekends, and holidays.
Required Qualifications
- 1-2 years of Restaurant General Manager experience in restaurants
- Flexible to work nights, weekends, and holidays
- Follow Smashburger uniform standards
- Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
- Must successfully complete Smashburger training program
- Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams
- People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
- Excellent attention to detail
- Proven time management, consistency, and organizational skills
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