Restaurant General Manager
$57,000–$70,000 year
On-sitePembroke, North Carolina, United States
Job Summary
Lead teams to deliver exceptional Southern Hospitality experiences by actively seeking staff development opportunities and communicating effectively with all guests. Maintain profitability through driving traffic and sales growth while understanding restaurant P&L results and inventory management. Uphold operational standards by adhering to all systems and processes, including BoFood and BoLabor, and take corrective action when standards are not met. Empower team members to maintain WOW guest service through proper manager walks, process execution, and timely escalation of issues. Engage in external community relationships to foster recruitment and sales growth via digital platforms and catering. Participate in all LTO initiatives throughout the lifecycle, including training and POP by deadlines. Demonstrate safety and security standards while managing cash handling and bank deposits. Work flexible morning, evening, and weekend shifts with a required 50-hour work week.
Required Qualifications
- A minimum of 3 years' management experience
- 18 years or older
- Able to read, write and speak English
- Must possess a valid driver's license, and access to reliable transportation
- Available to work any shift, 7 days a week, with a required 50-hour work week
- Prior supervisory experience with a coaching mindset
- Prior onboarding experience with employees at all levels
- Prior Microsoft Office Experience
- Prior cash handling and bank deposit experience
- Ability to multi-task and lead teams in a fast-paced environment
- Ability to bend, stand, kneel frequently lifting 25+lbs
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