Restaurant General Manager
$57,000–$70,000 year
On-siteMatthews, North Carolina, United States
Job Summary
Lead teams to drive traffic, sales, and profitability by maintaining a customer-centric culture and ensuring outstanding guest and employee experiences. Actively seek growth opportunities for staff, communicate effectively with all guests, and take an active role with new team members. Serve as a subject matter expert adhering to all systems, including BoFood and BoLabor, while upholding standards and taking corrective action when needed. Reduce R&M through proper manager walks, process execution, and timely escalation. Engage in external community relationships for recruitment and sales growth, manage inventory, and participate in all LTO life cycles. Understand restaurant P&L results and how quality, service, and cleanliness impact sales. Demonstrate and uphold safety and security standards while multi-tasking in a fast-paced environment. Available for any shift, 7 days a week, with a required 50-hour work week.
Required Qualifications
- A minimum of 3 years' management experience
- 18 years or older
- Able to read, write and speak English
- Must possess a valid driver's license, and access to reliable transportation
- Available to work any shift, 7 days a week, with a required 50-hour work week
- Prior supervisory experience with a coaching mindset
- Prior onboarding experience with employees at all levels
- Prior Microsoft Office Experience
- Prior cash handling and bank deposit experience
- Ability to multi-task and lead teams in a fast-paced environment
- Ability to bend, stand, kneel frequently lifting 25+lbs
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