Restaurant Floor Supervisor
$52,000–$66,560 year
On-siteNew York City, New York, United States or New York, United States
Job Summary
Oversee and manage the Front of House team to ensure efficient operations during service, while training, developing, and coaching staff to maintain high standards of professionalism and guest engagement. Collaborate with the kitchen to coordinate food delivery and ensure timely service, maintaining a thorough knowledge of menu items, allergens, and food presentation to assist guests. Keep the FOH area clean, organized, and well-stocked in strict adherence to food safety, health, and sanitation guidelines, while enforcing company policies and leading by example. Report to scheduled shifts on time, ready to work in proper uniform, and perform other duties as needed. Requires a flexible schedule including days, nights, weekends, and holidays.
Required Qualifications
- Minimum 3 year of experience in a high-volume, fast paced restaurant
- Minimum of 1 year of experience in a supervisory or management role in a restaurant setting
- Excellent interpersonal and communication skills to effectively lead and motivate a diverse team
- Strong knowledge of food and beverage operations, including menu items, preparation methods, and presentation
- Ability to think quickly, multitask, and problem-solve in a fast-paced environment
- Ability to work collaboratively as part of a team and independently as needed
- Ability to take direction and execute
- Effective communication and interpersonal skills conducive to a productive teamwork environment
- Ability to work in an ever-changing environment
- Ability to work both independently and in a team environment
- Strong work ethic and customer-focused approach
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Must be passionate, entrepreneurial, and dedicated to success
- Ability to lift and carry items weighing 10 – 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis)
- Ability to stand for long periods of time
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