Restaurant Captain/Assistant Manager
$62,400–$72,800 year
On-siteSan Francisco, California, United States
Job Summary
Maintain a friendly demeanor when helping guests and receiving feedback while resolving issues such as team training gaps and unsatisfied guests. Train team members in all stations using side-by-side interactions and our learning management system to maintain a highly productive team. Control food costs, inspect food quality, and communicate cooking methods clearly to staff. Organize work schedules, shipments, cleaning schedules, and other tasks while obtaining skills for basic equipment maintenance on kitchen appliances. Follow through on daily quality checks to ensure standards are met.
Required Qualifications
- A minimum of 2 years of experience in customer service, food service, or other related fields
- High School diploma or GED
- Ability to speak, read and write in English
- Must have (or be willing to obtain) a valid food handler's permit
- Ability to be vigilant and attentive to the needs of customers
- Excellent verbal communication skills
- Ability to thrive in a fast-paced environment
- Ability to train and support team member growth
- Strong organizational, interpersonal, and problem-solving skills
- Ability to stand and walk for extended periods of time
- Ability to withstand temperature extremes and exposure to cleaning chemicals, smoke, fumes, and airborne particles
- 18+ years of age
Desired Qualifications
- Alcohol serving license preferred
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