Restaurant Assistant Manager
On-site · Alabama, United States
Job Summary
Assistant Manager at Huddle House oversees restaurant staff performance and guest satisfaction, setting an example by prioritizing guests and delivering exceptional service. Responsibilities include handling guest complaints with empathy, managing unit-level HR functions (hiring recommendations, employee relations, training), completing daily unit paperwork (sales reports, shift inventories, payroll data handling), meeting budgets with focus on COGS and EBITDA, maintaining cleanliness and sanitation, creating staffing schedules with the General Manager, conducting monthly team meetings, engaging with the community to drive business, enforcing brand standards, and training staff on POS systems and back-of-house/front-of-house operations. Provides timely communication to the General Manager or District Manager regarding hurdles to success.
Required Qualifications
- 2-3 years of experience in daily restaurant operations
- Ability to communicate effectively with all hourly associates
- Ability to cover all shifts during the normal operation of the unit
- Previous restaurant experience required
- Current ServSafe Certification
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