Responsible AI Literacy & Enablement Manager
$48,062–$65,025 year
On-siteLisbon, Lisbon, Portugal
Job Summary
Design and lead the enterprise Responsible AI literacy strategy, defining governance expectations, risk awareness, and regulatory compliance for Amgen colleagues. Scale a layered learning model that complements foundational training, coordinating with functions to ensure consistent messaging and tracking adoption metrics. Reimagine how governance guidance is delivered by implementing actionable enablement mechanisms beyond static documents, such as interactive tools and context-aware access to policies. Partner with technical teams to prototype and scale solutions that help employees apply Responsible AI principles at the point of need. Define requirements, test usability, and continuously improve approaches based on identified gaps in understanding.
Required Qualifications
- Master's degree and 4 years of Responsible AI, AI governance, AI risk, digital transformation, learning strategy, compliance, technology enablement, or related experience, or Bachelor's degree and 6 years of Responsible AI, AI governance, AI risk, digital transformation, learning strategy, compliance, technology enablement, or related experience
- Working knowledge of practical AI use, risks, and Responsible AI principles
- Familiarity with Responsible AI, AI governance, AI risk management, and emerging AI regulatory and standards-based expectations, such as the NIST AI Risk Management Framework and trustworthy AI characteristics, EU AI Act concepts, and internal AI governance practices
- Ability to partner with technical teams to define requirements, prototype solutions, test usability, and scale practical enablement solutions
- Strong systems thinking and problem-solving skills, with the ability to identify where employees need guidance, what decisions they are trying to make, and how enablement can be delivered in practical, workflow-relevant ways
Desired Qualifications
- Background in enterprise literacy, enablement, governance, or behavior-change programs in complex, matrixed organizations
- Familiarity with enterprise learning ecosystems, layered literacy models, role-based enablement, or function-led training coordination
- Experience developing or deploying AI-enabled enablement tools, such as chatbots, knowledge assistants, retrieval-based guidance tools, workflow copilots, or other interactive guidance mechanisms
- Experience with human-centered design, service design, product management, UX research, instructional design, behavioral science, or change management
- Prior work in a regulated industry, such as biotechnology, pharmaceuticals, healthcare, financial services, or another environment with significant compliance, privacy, security, quality, or regulatory expectations
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.