Responsable ERP IS IT - F/H
On-siteÉlancourt, Île-de-France, France
Élancourt, Île-de-France, FranceOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Support 200+ users for SAP solutions by processing tickets, delivering training, and creating documentation. Collaborate with key users on functional testing and SAP ECC6 to S/4HANA migration. Analyze data to optimize Customer Service workflows and propose process improvements. Resolve technical incidents at levels 1 through 3 using ServiceNow or Jira. Requires a Bac+5 degree in industrial engineering or supply chain with SAP ECC6 experience. Located in Elancourt, France, within Thales' Saint Quentin en Yvelines site.
Required Qualifications
- Diplôme Bac+5 en génie industriel/Supply Chain
- Expérience sur SAP ECC6
- Résolution d'incidents techniques (niveau 1 à 3)
- Connaissance des outils de ticketing (ServiceNow/Jira)
- Capacité à former des utilisateurs et rédiger des procédures
Desired Qualifications
- Maîtrise de SAP ECC6 (module CS un plus)
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.