Resource and Data Coordinator
On-site · Tampa, Florida, United States
Job Summary
The Crisis Center of Tampa Bay seeks a Resource Coordinator for the Veterans Program to maintain the 2-1-1 Resource Database, ensure quality record-keeping, generate required reports, and support program operations. Responsibilities include updating agency information in the I&R database, indexing data for accessibility, classifying programs using AIRS/INFO LINE Taxonomy, regular communication with staff and volunteers, HIPAA compliance, and meeting contracted deliverables with an emphasis on customer service, adaptability, problem solving, and team collaboration. The role requires high school-level education, U.S. veteran status with DD-214 documentation, strong computer skills, experience with I&R databases, and completion of mandated training within specified timelines.
Required Qualifications
- High school diploma or equivalent is required
- U.S. veteran of a branch of the United States Military Forces including the Coast Guard and National Guard (honorably discharged, retired or reservist)
- Copy of DD-214 required as proof of military service
- Paid, or unpaid, peer support experience is a plus. Certified Peer Specialist - Veteran a plus
- Above average computer skills; including experience working in Microsoft Office environments is required
- Experience in working with an I&R database and knowledge of national classification standards (AIRS/INFO LINE Taxonomy) is a plus
- Complete pre-service training requirements including: CCTB Core Training within the first sixty days of employment
- Complete ongoing training requirements as prescribed including: Introduction to Trauma Informed Care, Psychological First Aid within the first twelve months of employment.
- Complete Certified Peer Specialist - Veterans within 12 months of employment
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.