Resolution Specialist--Bilingual, Collections

Investigate delinquent accounts, administer portfolios, and collect fees including common expenses, strata liens, tax, and utility arrears. Assist clients in budgeting to correct existing and avoid future delinquency, while assessing bankruptcy and consumer proposals to set up settlement payments. Process new PAC information, provide credit ratings, verify mortgages, and collect deficiency balances on discharged mortgages. Adhere to policies and procedures to ensure AML requirements are met, minimizing exposure to monetary losses. This bilingual role requires reporting to the Supervisor, Collections, with a 12-month contract at $43,000-$53,000, working 8:30 a.m. to 5:00 p.m. in Toronto.