Residential Support Counselor (Benny House)

Monitor and support residents' behavior using trauma-informed care and positive reinforcement techniques. Implement individualized behavioral support plans to promote skill-building and assist with daily living activities including hygiene, meal preparation, and household tasks. Provide direct supervision, mentoring, and crisis intervention using approved Physical/Psychological Management Training (PMT) techniques while organizing structured therapeutic and recreational activities. Transport residents to medical appointments and community programs, maintaining accurate records in the Electronic Health Record system. Communicate effectively with team members, supervisors, and clinical staff to ensure consistent support. Follow established procedures for emergencies, illnesses, and crisis situations, including mandatory reporting and documentation. Secure the facility by performing safety checks and monitoring medication storage. Work additional hours, including mandated overtime, to ensure adequate staffing levels and continuity of care.