Residential Sales Consultant I
$90,000–$120,000 year
On-siteKnoxville, Tennessee, United States
Job Summary
Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers while building lasting relationships through a customer-focused approach. Drive growth by leveraging internal warm leads, company-provided pipelines, and self-generation techniques to close residential opportunities. Partner with technical team members during site visits to ensure solutions are perfectly tailored to the home's requirements, fostering a 100% satisfaction experience. Remain a market expert by staying updated on the latest trends, energy-efficient technology, and innovative service methods. Valid driver's license with an acceptable driving record required. Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces. Available to work flexible hours to meet customer demand and on-call shifts as needed.
Required Qualifications
- High school degree or GED
- Valid driver's license with an acceptable driving record
- Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces to accurately assess customer needs
- Ability to consistently demonstrate a positive attendance record
- Available to work flexible hours to meet customer demand and on-call shifts as needed
Desired Qualifications
- Bachelor's degree or related professional sales certifications
- 2+ years of proven sales experience, with a preference for direct-to-consumer (B2C) selling
- Strong business development abilities
- Excellent negotiation skills
- A talent for closing sales
- Demonstrated ability to educate customers and present technical concepts clearly
- Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer
- A dedication to providing high-quality, customer-focused service
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