Residential Programs Billing Specialist
$61,006–$80,059 year
HybridRamsey, Minnesota, United States
Job Summary
Audit residential program meter data and analyze billing components like transformers and service codes to ensure accurate member charges. Update the Customer Information System for field changes, verify multipliers and meter readings, and proactively correct billing discrepancies. Process enrollments, rebates, and load management installations while educating members on energy-saving programs and troubleshooting equipment issues. Collaborate on new rate development, maintain accurate account records, and improve billing processes through documentation and training. Hires must reside in Minnesota; compensation ranges from $29.33 to $38.49 with a 5% annual bonus. Join Connexus Energy, Minnesota's largest electric cooperative, to support a smarter energy future for 150,000 members.
Required Qualifications
- High School Diploma or GED
- Three or more years of experience in customer service, utility billing, finance, or accounting
- Must reside in or relocate to Minnesota
Desired Qualifications
- Associate's degree
- HVAC or electrical knowledge
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