Residential Coordinator/Front Desk Staff-Willow Landing
$43,680–$43,680 year
On-siteKingston, New York, United States
Kingston, New York, United StatesOn-siteFull Time$43,680–$43,680 yearSenior Level
Full TimeSenior Level
Job Summary
Answer phones, direct visitors, and monitor surveillance cameras while conducting evening, overnight, and weekend security rounds. Engage with residents, emergency personnel, and commercial tenants, responding to crises and escorting EMS, fire, and police to identified units. Perform light custodial duties, coordinate bus usage, and receive deliveries, then log all incidents and daily activities. Assist residents with lockouts, transportation scheduling, and accessing basic information, while maintaining a clean, safe work environment and adhering to agency safety protocols.
Required Qualifications
- High School Diploma or equivalent
- 1-3 years of customer/client service experience
- Ability to communicate effectively, both orally and in writing
- Experience with de-escalation techniques in social settings
- Effective interpersonal skills
- Ability to work with diverse groups
- Ability to organize, work independently, negotiate and solve problems
- Basic computer literacy
- Ability to lift up to 20 pounds
Desired Qualifications
- 1-3 years of experience in the human services field
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