Residential Coordinator/Front Desk staff-Part time
$43,680–$43,680 year
On-siteKingston, New York, United States
Job Summary
Answer incoming phone calls and act as the first point of contact for emergency calls, residents, visitors, and commercial tenants. Monitor surveillance cameras, document incidents, and conduct security rounds through the campus during evening, overnight, and weekend shifts. Engage with diverse groups using de-escalation techniques while responding to crises and logging daily activities. Perform light custodial duties, receive deliveries, and coordinate transportation needs. Complete incident reporting, administrative tasks including data entry and paperwork, and assist residents with lockouts and scheduling. Maintain a clean, organized work environment and ensure safety compliance by reporting hazards and participating in mandatory training.
Required Qualifications
- High School Diploma or equivalent
- 1-3 years of customer/client service experience
- Ability to communicate effectively, both orally and in writing
- Experience with de-escalation techniques in social settings
- Effective interpersonal skills
- Ability to work with diverse groups
- Ability to organize, work independently, negotiate and solve problems
- Basic computer literacy
- Ability to regularly talk or hear
- Ability to frequently stand; walk; under hand to finger, handle, or feel; and reach with hands and arms
- Ability to bend, kneel, stoop, crouch, crawl, or climb
- Ability to frequently lift up to 20 pounds
Desired Qualifications
- 1-3 years of experience in the human services field
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