Residential Concierge
$43,680–$49,920 year
On-siteSyracuse, New York, United States
Job Summary
Greet residents, visitors, and vendors with a warm, professional demeanor while managing packages by receiving, logging, and retrieving them. Address resident concerns and report unresolved issues to Security, assisting guests with property amenities, local attractions, and upcoming events. Coordinate personal shopping services, grocery deliveries, and local business networks to enhance guest convenience. Collaborate with housekeeping, cleaning, and groundskeeping teams to uphold safety and cleanliness standards throughout the property. This role requires consistent attendance and weekend availability. We offer annual salary increases, medical, dental, and vision coverage, plus a wellness program.
Required Qualifications
- High school diploma or GED equivalent
- Proficient in Microsoft Office and computer literate
- Flexible schedule with availability on weekends
- Highly organized and detail-oriented
- Demonstrate strong interpersonal and phone communication skills, including maintaining a professional and courteous phone demeanor
- Excellent people skills and diplomacy, with the ability to interact effectively across all levels
- Ability to remain calm, polite, and patient in high-pressure or stressful situations
- Must successfully pass a drug screening and background check to meet industry and security licensing requirements
Desired Qualifications
- Minimum of two (2) years of experience in customer service, front desk, and/or the hospitality industry
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