Residential Aide – 37th Street
$48,838–$48,838 year
On-siteNew York City, New York, United States or New York, United States
Job Summary
Engage and support members in the residence or apartment to perform necessary tasks for upkeep and well-being. Conduct rounds to ensure safeguards are in place throughout residential space, respond to emergencies, and contact 911 when needed. Maintain daily log entries regarding complaints and incidents, establish member goals, and accurately record progress. Work as part of the integrated care team providing feedback, advocacy, and support to clinical and case management staff. Conduct conflict resolution and de-escalation when needed for members in a crisis. Meet and greet members, visitors, and external providers, check identification, and announce visitors to resident members. Saturday and Sunday overnight 12am-8am. $23.48 per hour. High School Degree or GED required.
Required Qualifications
- High School Degree or GED
- 1-2+ years' work experience in a residential or similar setting
- Experience and capacity to work with members experiencing mental health issues
- Ability to provide exceptional ongoing support and member confidentiality
- Excellent communication skills, including ability to effectively communicate with members and staff
- Proven writing skills for accurate documentation and progress notes when needed
- Excellent computer and software proficiency (MS Office – Word, Excel, and Outlook)
- Ability to work under pressure during a crisis
- Ability to meet deadlines for documentation and any other necessary duties
- Ability to work independently, multitask and conduct assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- Positive, energetic, dynamic, and engaging personality
- Collaborative and creative approach to work-related duties
- Flexible and able to work any residential shift, including evenings and weekends as needed
Desired Qualifications
- Knowledge and passion for issues affecting people living with mental illness
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