Resident Support PT Swing
$39,520–$39,520 year
On-siteWest Valley City, Utah, United States
EXPIREDWest Valley City, Utah, United StatesOn-sitePart Time$39,520–$39,520 yearMedium
Part TimeMedium
Job Summary
Coordinate daily facility operations including perimeter checks, camera monitoring, and simple cleaning of public areas. Assist residents with transportation via shuttle vans, arrange convenience store transactions, and manage special needs like dietary requirements and ADA accommodations. Provide exceptional customer service, actively listen to resident concerns, and report issues to case management or involve emergency dispatch for security matters. Maintain daily logs of all occurrences and maintenance requests while adhering to Switchpoint's mission and policies.
Required Qualifications
- Part-time position
- Swing Shift
- 2pm - 10pm
- Understand and implement Switchpoint's mission and values
- Provide exceptional customer service to all guests of the facility
- Keep a daily log of all occurrences within the facility for each shift
- Make notes of any special requirements and needs that residents may have (special diets, ADA accommodations, etc.)
- Coordinate with management to facilitate those needs
- Update maintenance log with maintenance requests
- Arrange transportation for residents in shuttle vans
- Actively listen to the needs of the residents and act to meet those needs appropriately
- Report any resident concerns to case management and management
- Simple cleaning (public bathrooms, sweeping, mopping, etc.)
- Assist with convenience store transactions
- Monitor cameras and log activity
- Complete perimeter checks around the building and walk-throughs in the building to ensure the safety and security of residents
- Log and document any concerns
- Handle security issues/complaints by involving either non-emergency dispatch or 911 for emergency services
- Employment may be contingent upon the successful completion of a background check
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