Resident Services Manager (Temporary) at sora in Phoenix, Arizona

Resident Services Manager position focusing on resident support and retention at Greystar in Phoenix, AZ. Responsibilities include handling service requests and rental/accounting questions, back-end communications with residents (newsletters, surveys, lease-violation letters), managing roommate matching and waitlist leases, coordinating resident events, ensuring leasing office readiness, following up on incident reports, and monitoring daily appearance and security of the community. Role emphasizes customer satisfaction, timely callbacks (within 24 hours), and collaboration with property operations; compensation may include bonuses depending on performance and local requirements. Core values and team-focused environment highlighted by Greystar.