Resident Services Manager
$39,995–$47,994 year
On-siteHuntsville, Texas, United States
Job Summary
Coordinate resident relations, manage lease expectations, and collect fees while maintaining accurate community records in Entrata. Partner with the Property Manager to approve invoices for goods and services, monitor site cleanliness and curb appeal, and assist with annual unit turnover and move-in/move-out procedures. Support marketing campaigns, represent the organization at local housing fairs, and update community website and social media pages. This full-time role at Tailwind Group's Quarters Huntsville property in Texas includes a standard Monday-Friday schedule with occasional night or weekend availability.
Required Qualifications
- Bachelor's Degree in Business Administration, Management, or related field
- one or more years of progressive experience in student housing
- Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously
- Understand standards of property management including Fair Housing laws, Tenant/Landlord rights, and general real estate principles
- Possess strong administrative, organization, and communication skills
- Demonstrate a high level of integrity and professionalism
- Ability to have a positive and innovative approach to problem-solving
- Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook
Desired Qualifications
- Experience with Entrata software
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