Resident Services Coordinator
On-siteDetroit, Michigan, United States
Job Summary
Resident Services Coordinator to support the resident experience within our community. Responsibilities include managing the submittal process through completion, prioritizing and resolving maintenance issues, placing service calls, tracking and following up on outstanding work orders, coordinating maintenance requests for tenants, scheduling staff, utilizing the property management software to log work orders, and gathering bids from vendors for multifamily projects. The role also involves walkthroughs of units to verify market-readiness or determine work required by vendors, and performing related duties as assigned by management. Must have strong customer service, organizational skills, and be proficient with Microsoft Office; Yardi experience is preferred. Friedman Real Estate is an Equal Opportunity Employer.
Required Qualifications
- High School Diploma or equivalent
- 1-2 years of experience in a customer service-oriented role
- Proficient in Microsoft Office (Excel, Word, Outlook)
- Experience or knowledge in Yardi preferred but not required
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