Resident Services Coordinator
On-siteLas Vegas, Nevada, United States or Henderson, Nevada, United States
Job Summary
Conduct resident reviews, perform assessments, and enter outcomes into the database system to track and document efforts. Execute services and provide resources to advance residents' personal and professional development goals, including financial literacy coaching and group education workshops. Collaborate with residents, community stakeholders, and the Property Management team to facilitate programs, maintain referrals, and ensure safety by completing incident reports within 24 hours. Assist in constructing and conducting surveys to ascertain needs, manage petty cash for activities, and distribute essential items. Maintain secure files, coordinate with community partners, and adjust schedules as needed to support low-income seniors and families.
Required Qualifications
- Bachelor's Degree in social work, psychology, or a related field
- Two or more years of work or volunteer experience advancing the wellbeing of low-income seniors, families, working-age adults, and/or youth
- High school diploma or equivalent
- Three or more years of work or volunteer experience advancing the wellbeing of low-income seniors, families, working-age adults, and/or youth
- Sheriff's work card license
- Ability to read, write, and speak English
- Proficient reading, report writing, and grammar skills
- Proficient typing and PC skills
- Effective interpersonal relations, communication, and customer service skills
- Ability to work independently and with others
- Ability to organize and prioritize tasks and to work closely with residents, resident groups, management, and service partners
- Flexibility to adjust work schedule to accommodate seniors and families as needed (i.e. work on the weekends or after normal business hours)
- Possess general knowledge of local, state, and federal agencies and private social service agencies and programs that serve low-come seniors and families
- Stooping - frequently bending body downward and forward by bending the spine at the waist, requiring full use of the lower extremities and back muscles
- Kneeling - frequently bending legs at knees to come to rest on knee or knees
- Reaching - frequently extending hand(s) or arm(s) in any direction
- Handling - frequently seizing, holding, grasping, turning, or otherwise working with hand or hands
- Ability to transport objects up to 25 lbs
- Exerting up-to 30 lbs. of force occasionally, and/or up-to 25lbs. of force frequently
- Ability to lift objects up to 25 pounds from the ground level to 4 feet in height and move them from shelf to shelf in storage
- Walking - moving about on foot to accomplish tasks
- Stairs - Ability to walk up and down stairs
- Regularly required to use hand to finger, handle, or feel, reach with hands and arms and talk or hear using telephone, computer keyboard, mouse and calculator while seated or standing at a desk
- Able to sit and stand for extended periods
- Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus
- Required to travel to different sites and home offices as needed
- Ability to work on the weekends or after normal business hours
Desired Qualifications
- Experience in local, state, and federal agencies and private social service agencies is a plus
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