Resident Services Coordinator
On-site · Las Vegas, Nevada, United States
Job Summary
Coordinate resident services for seniors and families across Nevada HAND communities; responsibilities include data collection, assessments, executing services and providing resources to advance residents' personal and professional development goals; collaborate with residents and community stakeholders to advance residents’ wellbeing; perform resident reviews, data entry, and monthly reporting; assist in surveys, implement programs and workshops, support financial literacy and education attainment, provide individual financial coaching, coordinate group education workshops, assist with applications, maintain collaborations with partner organizations, manage petty cash for programming, prepare monthly calendars, maintain resident referrals and information, respond to inquiries professionally, serve as a resource liaison with community partners, and secure resources for residents including distribution of food and essential items; travel to different sites and home offices as needed; collaborate with Property Management on tenancy and operations; participate in regular meetings and wellness checks; ensure security and confidentiality of resident information; maintain a safe workspace; perform other duties as assigned.
Required Qualifications
- Bachelor’s Degree in social work, psychology, or a related field
- two or more years of work or volunteer experience advancing the wellbeing of low-income seniors, families, working-age adults, and/or youth; or a high school diploma or equivalent with three or more years of work or volunteer experience advancing the same
- Experience in local, state, and federal agencies and private social service agencies is a plus
- Obtain a sheriff's work card license
- Ability to read, write, and speak English
- Proficient reading, report writing, and grammar skills
- Proficient typing and PC skills
- Effective interpersonal relations, communication, and customer service skills
- Ability to work independently and with others
- Ability to organize and prioritize tasks and to work closely with residents, resident groups, management, and service partners
- Flexibility to adjust work schedule to accommodate seniors and families as needed
- Possess general knowledge of local, state, and federal agencies and private social service agencies and programs that serve low-income seniors and families
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