Resident Services Coordinator
On-site · Las Vegas, Nevada, United States
Job Summary
Coordinate resident services to assess needs, develop resources, and support the personal and professional development goals of seniors and families across Nevada HAND communities; perform resident reviews and data entry, implement programs and workshops, provide financial coaching and education, collaborate with residents and partners, and respond to inquiries; travel to multiple sites and home offices as needed; required education includes a Bachelor’s Degree in social work, psychology, or related field or equivalent experience, and a sheriff's work card license; join a multidisciplinary team to advance residents’ wellbeing.
Required Qualifications
- Bachelor’s Degree in social work, psychology, or a related field and two or more years of work or volunteer experience advancing the wellbeing of low-income seniors, families, working-age adults, and/or youth; or a high school diploma or equivalent with three or more years of work or volunteer experience advancing the same.
- Experience in local, state, and federal agencies and private social service agencies is a plus.
- Obtain a sheriff's work card license.
- Ability to read, write, and speak English.
- Proficient reading, report writing, and grammar skills.
- Proficient typing and PC skills.
- Effective interpersonal relations, communication, and customer service skills.
- Ability to work independently and with others.
- Ability to organize and prioritize tasks and to work closely with residents, resident groups, management, and service partners.
- Flexibility to adjust work schedule to accommodate seniors and families as needed (i.e. work on the weekends or after normal business hours).
- Possess general knowledge of local, state, and federal agencies and private social service agencies and programs that serve low-income seniors and families.
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