Resident Service Coordinator

Resident Service Coordinator responsible for facilitating maintenance operations and resident satisfaction across multiple apartment communities. Key duties include reviewing and monitoring daily service request reports in Yardi, ensuring 24-hour response times, coordinating communication between maintenance teams, leasing staff, residents, and contractors, resolving resident concerns, following up on repairs, inspecting make-readies and vacant units, supporting scheduling and delegation of maintenance tasks, assisting with purchase orders, coordinating contractor timelines, keeping residents updated on service requests, and maintaining records and property security.