Resident Relations Representative
$52,000–$58,240 year
Remote · San Jose, California, United States or New York City, New York, United States
Job Summary
The Resident Relations Representative acts as the first point of contact for residents, addressing concerns and managing service requests. The role emphasizes customer service within the apartment community, including paperwork management, order preparations, and resident engagement. A high school diploma is required, and candidates with customer service experience in property management are preferred for this full-time position.
Required Qualifications
- High school diploma required.
- Must pass a background check after conditional offer of employment.
Desired Qualifications
- Customer service experience, preferably in property management
- Strong interpersonal and communication skills
- Conflict resolution experience
- Exceptional verbal and written communication skills
- Strong organizational and multi-tasking skills
- The ability to work well in a high volume and sometimes stressful environment
- The ability to work well independently as well as within a team setting
- A positive attitude, and the desire to learn and develop your skills
- College degree preferred
Additional Requirements
- Must pass a background check after conditional offer of employment.
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