Resident Manager
$35,000–$40,000 year
On-siteSpringfield, Missouri, United States
Springfield, Missouri, United StatesOn-siteFull Time$35,000–$40,000 yearSmall
Full TimeSmall
Job Summary
Convert telephone and office walk-in prospects to leases while maintaining and increasing occupancy. Respond to inquiries for current residents, perform lease administration including renewals and applications, and set up lease files. Establish a retention program and manage a maintenance staff to ensure positive tenant relations. Monitor traffic via guest cards and logs, assist in marketing, and prepare reports. Communicate daily activity and ideas to the Senior Property Manager to promote leasing results. Comply with all reporting requirements and maintain curb appeal.
Required Qualifications
- Excellent written and oral communication skills
- Sales skills
- Psychology skills
- Leadership abilities
- Team building abilities
Desired Qualifications
- Experience converting apartment seekers into happy residents
- Thriving in fast-paced environments
- Handling multiple contact points
- Managing diverse situations and interactions
- Administrative skills
- Technology skills
- Problem-solving skills
- Positive attitudes
- Good attendance
- Hard work
- Experience with sales (leasing apartments)
- Resident interaction experience
- Tenant relations management
- Maintenance staff management
- Reporting requirements compliance
- Lease administration experience
- Lease file maintenance
- Off-site and on-site marketing experience
- Phone inquiry response experience
- Walk-in traffic monitoring experience
- Lease renewal program experience
- Occupancy level maintenance experience
- Property operations oversight experience
- Senior Property Manager collaboration experience
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