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The Douglaston Companies1 day ago

Resident Manager

$70,000–$75,000 year

Hybrid · Brooklyn, New York, United States

Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown

Job Summary

Resident Manager to supervise building staff, assign and coach work, hire and take disciplinary actions; diagnose and repair building systems (HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, etc.); coordinate repairs and preventive maintenance with the management and maintenance team; conduct regular safety inspections and address hazards; inspect mechanical systems daily and address issues with management; provide excellent customer service to residents and act as a responsive point of contact for maintenance inquiries; assist in preparing staff work plans, preventive maintenance schedules, daily rounds, and inventory management; perform routine preventative maintenance with supervision; maintain workplace safety policies; perform move-out inspections; report on incidents and management activities; collaborate with construction and development departments; submit daily recaps to upper management; perform other duties as assigned; hybrid work schedule (4 days in office, 1 day remote) depending on location.

Required Qualifications

  • 3-5 years Superintendent experience in a rental building
  • Working knowledge of city, state and federal programs and regulations
  • Experience with repairs, maintenance, mechanicals
  • Effective communication with all levels of management, residents, vendors, leasing, accounting and collection departments
  • Proficiency in emails, Word and Excel
  • Ability to create and analyze budgets and quarterly management reports
  • Excellent organizational skills
  • Strong leadership with proactive problem solving
  • Customer service oriented with ability to stay calm in stressful situations
  • Ability to respond quickly to emergencies such as Gas, Fire and Flood
  • Experience with Paycom, Yardi and HappyCo
  • Standpipe, Sprinkler plus FACP licenses a plus
  • Bilingual a plus
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$70k – $75k / yr

Resident Manager · The Douglaston Companies

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