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United InfrastructurePosted 1 week ago

Resident Liaison Officer

On-siteWalton-on-Thames, England, United Kingdom

Full TimeLarge

Job Summary

Engage directly with residents through newsletters, meetings, and site visits to communicate work updates and manage expectations between clients, operations teams, and the community. Coordinate key handovers to site crews and deliver high-standard aftercare to ensure projects are completed satisfactorily. Maintain discretion and resolve difficult situations while collaborating with diverse stakeholders in a public-facing role. Requires a UK driving licence and personal vehicle ownership. Immediate interviews available for qualified candidates seeking career progression within property services.

Required Qualifications

  • UK driving licence
  • Own your car
  • Experience working for a Contractor or in a client-side resident liaison / community engagement role
  • Preference for experience within planned / reactive maintenance or asset management
  • Resilience under pressure
  • Understanding of the need for discretion and respect in a public facing role

Desired Qualifications

  • Naturally excellent communicator
  • Ability to work collaboratively with a range of stakeholders
  • Experience as a Resident Liaison Officer

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