Resident Care Director
On-site · Norfolk, Virginia, United States
Job Summary
Resident Care Director leads nursing operations and resident-care services, coordinating care with hospital staff, physicians, and community agencies. Oversees resident care programs, performance management, staffing, scheduling, and regulatory compliance per Federal/State/licensing requirements. Champions company core values, models compassionate leadership, drives assessment and care planning, infection control, and interdisciplinary collaboration, while ensuring high-quality resident outcomes and occupancy goals.
Required Qualifications
- Minimum of two (2) years’ college in human services or heath care field required; holds an unencumbered state license as a professional Registered Nurse or Licensed Practical Nurse preferred.
- Minimum of two (2) years’ experience providing resident care to the elderly, or similarly related experience with specialized memory care programs.
- Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily resident care operations.
- Experience with resident assessment and care planning.
- Certified in CPR and first aid.
- Must be willing to become trained and/or certified in state assessments and service plans as per regulatory licensing requirements.
- Knowledge of infection control practices and prevention of disease transmission.
- Understand and conceptualize complex concepts, as well as ability to make appropriate decisions in stressful situations.
- High level communication skills, both verbal and written.
- Ability to show compassion towards cognitively impaired older adults and demonstrates genuine concern for the physical and emotional needs of the elderly and their families.
- Ability to work weekends, evenings, and flexible hours as needed for resident care and services, including on-call responsibilities.
- Must be proficient in basic office equipment, including a personal computer, for the purpose of accomplishing and maintaining a high level of job performance.
- Valid and acceptable driving record.
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