Resident Aide Manager (Single Residence)
$45,000–$48,000 year
On-siteManhattan, New York, United States
Job Summary
Oversee the front desk security area and supervise all Resident Aides by conducting regular evaluations, managing shift coverage, and handling call-outs. Create and amend schedules, review daily logs in FAMCare, and ensure staff adherence to safety procedures including facility rounds and incident documentation. Manage after-hours on-call responsibilities, emergency response, and crisis management while maintaining training logs and fire drill records. Assist HR with interviews and check references for Residential Aide positions. Report building and operational issues to program partners and maintain all front desk systems including ID systems and cameras.
Required Qualifications
- High School Diploma/GED
- Associate Degree or equivalent experience
- Minimum of two-year prior experience working in a residential setting
- Supervisory experience
- Strong oral communication skills
- Strong writing competency
- Ability to work in a fast-paced environment and under pressure
- Experience working with people with disabilities
- Spanish or other non-English language skills and/or American Sign Language skills
- Computer Literate
Desired Qualifications
- Associate Degree or equivalent experience preferred
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