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SeewohnenPosted 12 months ago

Reservierungssachbearbeitung (m/w/d)

On-siteLangeoog, Lower Saxony, Germany

Full Time

Job Summary

Handle reservation inquiries and support guests with bookings for holiday homes and apartments. Coordinate check-in and check-out processes to ensure smooth guest stays. Maintain and update booking data in our system while managing payment processing. Communicate with guests and partners to provide relevant information and address inquiries promptly. Assist in creating and optimizing processes to improve service quality and guest satisfaction. Work a structured five-day week with clearly regulated hours in a professional environment on the island of Langeoog.

Required Qualifications

  • Erfahrung im Bereich Reservierung oder in einer vergleichbaren Position
  • Sicherer Umgang mit gängigen Buchungs- und Verwaltungssystemen
  • Organisationsgeschick
  • Fähigkeit, auch in stressigen Situationen den Überblick zu behalten
  • Teamfähigkeit
  • Flexibilität

Desired Qualifications

  • Erfahrung in der Hotellerie oder Tourismusbranche

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