Reservations Sales Agent
On-site · Mascot, New South Wales, Australia
Job Summary
Reservations Sales Agent to handle hotel reservations via phone, email, and online channels, delivering guest service and maximizing room revenue through upselling. Responsibilities include maintaining accurate guest information in Opera PMS, coordinating with Front Office and Revenue teams, processing reservations efficiently, and assisting with group bookings. Previous hotel reservations or front office experience and knowledge of Opera PMS and Microsoft Office are preferred. Strong communication, organization, time management, and detail-oriented problem-solving skills are essential. Must have full Australian working rights. Join Accor to grow a career in hospitality with global opportunities and benefits.
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